This guy makes a good point.
Individuals who mimic empathy in order to get what they want out of someone, are possibly psychopathic. What should we call it when brands do the same thing?
And what should we think about executives and marketers who think that mimicking empathy is a sound business strategy for building long-term relationships with customers?
Psychopaths are happy to break the law if it increases their wealth and power – especially when they know they will probably get away with it, or pay a paltry fine and be on their way.
In other news, “JPMorgan to pay $920 million for manipulating precious metals, treasury market”.
“What Else Explains America’s Bizarre, Shocking Indifference to Everything That Matters?”
From this great article by Umair Haque.
While I don’t think the United States has a monopoly on psychopaths, I do make the case in the book that capitalism has made it easier for psychopaths to get their hands on wealth and power. I also talk about how psychopaths in positions of political power can bring an entire country to exhibit psychopathic behaviours, and I think the United States is a good case study.
“A culture of the pursuit of profit at all costs”, how the former chairman of the NSW gambling regulator has described Crown Casino, sounds like a symptom of a psychopathic culture. In the book we talk about how psychopathic leadership can create psychopathic organisational cultures, whether that organisation is a business or an entire country. Look at the 66 million people in the United States who voted this week for Donald Trump as an example of how a large chunk of a country can easily be swept along with psychopathic values like putting the economy ahead of the safety of the population.
“Just to say Trump is “unfit” and “dangerous” is not enough and the public will not understand. We need to tie his psychopathology to his presidential behavior in the observable, in the concrete. [In my view], his pandemic response and his attack on democracy are where his psychopathology is evident.”
Alan D. Blotcky, Ph.D., a licensed clinical psychologist in private practice in Birmingham, Alabama (source)
While Trump might be the most prominent potential psychopath in the world today, I still believe the bigger issue we have to face isn’t one man, but the system that allows psychopaths to hold extreme power and wealth. Trump is merely a symptom of a much bigger problem.
Probably no surprise if you’ve read the book, but new research by Pavel S. Blagov Ph.D. which is about to be published in the journal Social Psychology and Personality Science suggests that “people who scored higher on the psychopathic subtraits of meanness and disinhibition tended to show less interest in social distancing and hygiene”. (source)
Blagov is an Associate Professor of Psychology at Whitman College.